Delivery

Free delivery, Australia-wide

Every mirror ships free from warehouses in Australia, with tracking emailed when it leaves.

Free on every order

No minimum spend, metro or regional.

Dispatched in 1–3 business days

For in-stock mirrors. We'll email you if anything changes.

Tracked to your door

Tracking emailed within 24 hours of dispatch.

What happens after you order

From order to doorstep

  1. 1
    Order confirmed

    You get a confirmation email. Your card is pre-authorised, not charged yet.

  2. 2
    We check stock

    We confirm stock with the warehouse straight away. If it's unavailable, we cancel the pre-authorisation and email you.

  3. 3
    Dispatched

    In-stock orders leave the warehouse within 1–3 business days.

  4. 4
    Tracking sent

    Within 24 hours of dispatch, to the email you used at checkout.

  5. 5
    Delivered

    Check the box before you sign and note any damage on the delivery slip.

Estimated delivery times

From order to delivery

WhereBusiness days
Sydney, Melbourne, Brisbane metro3–5
Adelaide, Perth, Canberra, Hobart metro3–5
Regional3–5
Remote areas and NT5–7

Ablaze LED mirrors are usually quicker, around 2–4 business days. Large floor mirrors may arrive with a separate courier.

No tracking after 6 business days? Email info@mirrorsdirect.com.au with your order number and we'll chase it for you.

Delivery questions

Do you deliver to PO boxes?

No. Mirrors travel by courier and need a street address where someone can sign for them.

Can I change my delivery address?

Yes, as long as your order hasn't been dispatched. Email info@mirrorsdirect.com.au with your order number and the new address as soon as you can.

What if my mirror arrives damaged?

Note it on the delivery slip when you sign, then email photos to us within 7 days with your order number and we'll send a replacement. Full details on our returns page.

Questions about delivery?

We'll check on your order for you.

Call us (02) 7245 4092Mon–Fri 9am–5pm
Live chat Chat nowTap the chat bubble, bottom right. Same team, same hours.
Email We reply within one business day.