Choosing the perfect black framed LED mirror

Frequently Asked Questions

LED mirror questions

Do LED mirrors plug in, or do I need an electrician?

Most of ours are hardwired by a licensed electrician, so there's no plug and no cable on show. A handful of models are plug-in, and the product page will say. Need a spec sheet for your sparky? Ask and we'll send it over.

Backlit or frontlit: what's the difference?

Backlit means the light glows from behind the glass onto the wall in a soft halo, so the mirror seems to float; lovely in the evening. Frontlit adds a frosted band on the face of the glass so the light comes forward onto you, which is what makeup and shaving really need. Some mirrors do both at once.

How do I turn it on?

Most have a touch button on the glass. Touchless models use a wave sensor instead, and a few are wall-switch only. Many remember your settings when you switch them at the wall, and motion-sensor models turn themselves off after about ten minutes.

Does it come with a demister?

It varies by model, so check the product page. The demister is a slim heated pad behind the glass that keeps the mirror clear after a hot shower. It's included on some mirrors and an add-on on others, so tick it when you order if the mirror lives near the shower.

Can I change the light colour or dim it?

Most of our LED mirrors switch between warm, natural and cool white, and many dim as well. The exact settings are listed on each product page.

Can I get a custom size?

Yes, we can. Contact us with your requirements (size, shape and where it's going) and we'll get back to you with options and a quote.

Delivery, returns and ordering

How long does delivery take?

Metro orders usually arrive in 3 to 5 business days from dispatch, with tracking emailed the moment it leaves.

Where do you deliver?

Australia-wide, and delivery is free. We can't deliver to PO boxes, so please use a street address.

What if it arrives damaged?

Our delivery drivers handle every mirror with extreme care, but in the unlikely event it arrives damaged, just let us know within 7 days with a few photos and we'll ship a replacement free of charge, with new tracking.

Can I return or exchange it?

Yes, within 14 days of delivery, in its original condition and packaging.

Do you offer trade pricing?

Yes. Apply via our trade page and an account manager will be in touch.